FAQs | Filmmaking Planner – Your Guide to Film Planning, Scheduling & Production Tools
Welcome to the Filmmaking Planner FAQ, your central guide for everything related to our film production planners, digital tools, and creative stationery. Whether you’re a film student, indie director, or seasoned producer, this page answers your most common questions about using the Filmmaking Planner to stay organised from concept to post-production.
Here, you’ll find clear information about who our planners are for, how to choose the right edition, and what makes each version unique. We explain how our tools help you structure every stage of filmmaking—story development, budgeting, scheduling, shot lists, crew coordination, marketing, and distribution—so you can turn your ideas into professional projects with confidence.
Our FAQs also cover orders, shipping, and delivery in detail. Learn about our UK base, worldwide shipping, fulfilment timelines, tracked delivery options, and how to manage returns or cancellations. You’ll also find guidance on digital downloads, including how to open and use your interactive planner with GoodNotes, Notability, or similar annotation apps.
For institutions, workshops, or film schools, we provide information on bulk orders and collaborations. If your organisation wants to partner with Filmmaking Planner for giveaways, educational bundles, or branded editions, our team is ready to help.
We also answer practical questions—like where to get updates on new products such as affirmation mugs and filmmaking courses, how to contact us for support, and what to expect next in our growing range of tools for creators.
Every answer here reflects the same mission behind Filmmaking Planner Ltd: empowering filmmakers to plan smarter, create freely, and bring stories to life with structure and focus.
If you’re just starting your journey or refining your production workflow, the Filmmaking Planner FAQ is your go-to resource for getting the most out of our planners and your filmmaking process.
Faqs
Filmmaking Planner FAQs
Where are you based?
We are deep rooted in South London, UK, but we offer worldwide shipping!
Who are the planners for?
The Filmmaking Planner is designed to cater to the needs of filmmakers at all levels. Whether you're an absolute beginner or part of a professional production team, our planner offers the guidance and the resources necessary to stay organised and efficient throughout the entire production process.
What projects can I use the planners for?
Filmmaking Planner is designed to be adaptable to various genres and styles of filmmaking. Whether you're working on a narrative film, documentary, or experimental project, our planner's comprehensive approach ensures that you can effectively organise and manage your production, regardless of the genre you're working in.
Do you have any other products coming out?
We are currently in production with our affirmation mugs and a filmmaking course, and we will be expanding our product line with unique items specifically designed for the media and entertainment industry.
Collaborations
If your company specialises in the field of film and would like to collaborate with us, we can organise giveaways, provide special discount codes for your students, and explore additional partnership opportunities. Please reach out to us at [email protected] to discuss further.
Orders
Bulk orders
To enquire about bulk distribution orders or purchases exceeding 10 books, kindly send an email to [email protected]. We will be pleased to assist you in arranging a discounted offer.
Can I cancel my order?
Yes, within 2 hours of purchasing. To cancel your order please contact [email protected].
How long do the hardback planners take to arrive?
Please keep in mind that our planners are currently being printed through a reliable print-on-demand service. Fulfilment and production can take between 1-3 days, excluding bank holidays and weekends.
For UK orders shipping will take 1-2 days depending on delivery option.
For USA, Canada, Europe, Asia, Africa and Australia, standard shipping usually takes 7-10 business days. Faster shipping options are available for 5-7 days delivery. This does not included fulfilment timeframe mentioned above.
Other international standard shipping times vary and may take 2-4 weeks depending on destination.
Your patience is truly invaluable as we venture into the realm of self-publishing, diligently working to handle orders in-house.
Standard Delivery usually takes 3-7 working days within the UK.
Due to Brexit, international orders may also be subject to a customs fee when arriving in your country.
Digital Filmmaking Planner Download Policy
After purchasing your Digital Filmmaking Planner, you will instantly receive a download link for your files. Please note that downloads are limited, so we kindly ask that you do not share these files with others. To prevent fraud, we track our download links to ensure the files are not being transferred or shared inappropriately.
As a small business, we strive to offer the best opportunities and lowest fees to our customers. However, misuse of our services can negatively impact our ability to continue doing so. Please be mindful of this when using our products.
Any indication of fraud or copyright infringement will be reported and acted upon immediately.
If you did not receive your digital download with your order, please contact us so we can investigate the matter further. [email protected]
International Orders and Tracking
We partner with a print-on-demand service to ensure each planner is custom-printed per order. As a small company with a dedicated team, we take pride in delivering quality products, but shipping times may vary depending on your location, especially for international orders.
We strongly recommend choosing tracked shipping at checkout, as we cannot be responsible for untracked parcels once dispatched. You will receive a tracking code when your order ships, and if there are any delays or issues, please contact your local shipping provider directly using the tracking number. Since they operate separately from us, contacting them directly will help avoid further delays.
Disclaimer: Please be aware that certain factors, such as customs delays, weather conditions, and courier issues, may be out of our control and could result in longer delivery times. We appreciate your patience and understanding.
Thank you for supporting our small business!
What about delivery and returns?
While we accept returns within 14 days of receiving the order, we kindly ask customers to cover the costs associated with returning the product, including shipping fees and any other expenses. This helps us keep our prices affordable for everyone. For detailed information on our returns policy, please click this link.
Planners
Which planner should I choose?
You can read our Filmmaking Planner quiz blog post dedicated to finding the right planner for you.
How do I use my planner?
Head to our social media to see lots of examples and inspiration for how our creative community use their Filmmaking Planners.
Find us on TikTok, Facebook, Pinterest and Instagram @filmmakingplanner.
Digital Planner Compatibility
Our Digital Planner is compatible with desktop, tablet and mobile for convenient access on the go.
Our digital planner is designed specifically for use with annotation apps like GoodNotes, Notability, or similar apps that allow you to write directly on the planner using a stylus.
